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vals26Asked on November 16, 2018 at 4:52 AM
As per title, I keep receiving the same feedback submission, which corresponds to the very first answer submitted.
This is annoying, as not only I keep receiving useless emails, but I also have duplicated feedback submissions.
Any help on this would be appreciated.
Thank you
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Victoria_KReplied on November 16, 2018 at 10:33 AM
Hello,
Would it be possible to provide us some more information so we assisted properly?
I have checked your form https://www.jotformeu.com/form/83114289272357 and it's submissions, but I do not see duplicate entries. From our mail log, there's no duplicate email also. You can check email history as described at this guide: How-to-View-All-Your-Form-Email-History
If you will need to post a screenshot at our forum, please follow this article: How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your reply.