Account is Auto Suspended

  • Cat
    Asked on November 16, 2018 at 10:33 AM

    My account is autosuspended?? I tried to log on to upgrade from free to Bronze and I cannot log in.

    ???

  • Bitia JotForm Support
    Replied on November 16, 2018 at 10:44 AM

    Upon review of your account I found that it was automatically suspended (autosuspended) due to form: http://www.jotform.us/form/82956067836168 requesting login credentials (email/username/password)

    https://www.screencast.com/t/vzvmgZrl 

    Gathering this type of data infringes our Terms of Use, as this is only allowed through encryption along database administration; and our forms do not provide this kind of service.

    I have deleted the infringing fields and reactivate your account.

    Thank you.