What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why won't the submitted surveys post to my email account?

    Asked by guest_30094034667049 on January 10, 2013 at 10:53 AM

    I recently sent out survey forms to a group of people. All of the surveys that have been completed are not posting in my email account, so in order to read them I must come to jotform and read them there. How can I fix this problem?

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 10, 2013 at 11:59 AM

    Hi there, 

    Can you please share the URL of the form with me?

    Also, please give me the e-mail address in order to check for you.

    I'll wait for your response!