- theresaisloAsked on January 10, 2013 at 12:07 PM
The account information has the date: December 29, 1969
- JotForm SupportDeygusAnswered on January 10, 2013 at 12:27 PM
Hello I do apologize for that as it was a result of a problem with our old payment gateway which is one of many reasons out of several others that we switched over to FastSpring. Because of this and to avoid it causing further problems the date was left that way so just disregard that date since it is incorrect.
I just checked your account and you have an Active Subscription as of 12/15/2011 which would put your Renewal Date more towards the end of this year on 12/15/2013.