JotForm in a sticky bootstrap collapse container is not working

  • waynethetodd
    Asked on November 16, 2018 at 11:17 PM

    Hello Jotform I am attempting to make a sticky collapsed container containing a form from Jotform. When I place the script calling the form and load my webpage, the form is not hidden inside of the collapsed container. Any suggestions would be appreciated. Thank you. 

    Jotform Thread 1646107 Screenshot
  • Kiran Support Team Lead
    Replied on November 17, 2018 at 12:35 PM

    I have checked your web page and see that the accordion seems to be working fine now. Were you able to fix the issue on the page? 

    154247603517112018 231114 Screenshot 10

    If you still need any assistance, please let us know. We will be happy to assist. 

  • Kevin Support Team Lead
    Replied on November 17, 2018 at 7:52 PM

    I have been testing your page and it seems like the form has "0px" as height: 

    1542502278screenshot 01 Screenshot 10

    I would recommend you to try embedding your form using the iFrame code instead, here is a guide that will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the problem persists, please let us know and keep the code so we can review it.