Why are so many forms suddenly not being emailed?

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    madsnowplower
    Asked on November 17, 2018 at 12:56 AM

    why are so many forms suddenly not being emailed? this started a week ago and I brought it up, I was told hopefully the problem would go away. 

    it has not. could you please let me know if this is a temporary issue, and if it is, when could I expect things back to normal?

    Thank you  

  • Profile Image
    John_Benson
    Answered on November 17, 2018 at 12:53 PM

    Hi,

    Please provide the one or two form URL and the email recipient that is not receiving the notification email so we can assist you properly.

    Here's a guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Also, please check this link for more information about not receiving an email alert: https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications