Error in Downloading Fillable PDF

  • BISB
    Asked on November 17, 2018 at 5:54 AM

    Hi

    I am having frequent failures in downloading PDF's. The first few worked fine and now there is no download after a long wait.

    Thank you

    Craig Brown

    Jotform Thread 1646163 Screenshot
    Page URL: https://eu.jotform.com/build/83174153180351/publish/pdf
  • Edgar_B
    Replied on November 17, 2018 at 9:05 AM

    Thank you for contacting us.

    I have now cleared your form cache on my end as well as on your account itself. I have performed multiple test downloads of the PDF format of your form and I can say that it is working fine now. 

    Could you please verify it on your end? We'll wait for your reply. Thank you!

    Note: Please try to clear your browser cache and check the performance of your network connection.

  • BISB
    Replied on November 19, 2018 at 7:35 AM

    It is sorted. Working again.

    Thanks! 

  • BISB
    Replied on November 19, 2018 at 7:43 AM
    Working – thank you!
    ...