My plan is not showing as HIPAA compliant after upgrading

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    morethan1way
    Asked on November 17, 2018 at 09:48 AM

    Hi, my account is not showing as HIPAA after upgrading to silver plan, thank you

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    Jim_R
    Answered on November 17, 2018 at 03:28 PM

    Hello @morethan1way - HIPAA compliance is not automatically enabled for upgraded Silver and Gold accounts. You'd have to opt-in with the compliance first and enable it in your Account's Data page.

    Complete guide: How-to-upgrade-to-HIPAA-Compliance