My plan is not showing as HIPAA compliant after upgrading

  • morethan1way
    Asked on November 17, 2018 at 9:48 AM

    Hi, my account is not showing as HIPAA after upgrading to silver plan, thank you

  • Support_Management Jotform Support
    Replied on November 17, 2018 at 3:28 PM

    Hello @morethan1way - HIPAA compliance is not automatically enabled for upgraded Silver and Gold accounts. You'd have to opt-in with the compliance first and enable it in your Account's Data page.

    Complete guide: How-to-upgrade-to-HIPAA-Compliance