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morethan1wayAsked on November 17, 2018 at 9:48 AM
Hi, my account is not showing as HIPAA after upgrading to silver plan, thank you
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Support_Management Jotform SupportReplied on November 17, 2018 at 3:28 PM
Hello @morethan1way - HIPAA compliance is not automatically enabled for upgraded Silver and Gold accounts. You'd have to opt-in with the compliance first and enable it in your Account's Data page.
Complete guide: How-to-upgrade-to-HIPAA-Compliance