I added email address into the form, but when I hit "submit" no notification being sent.

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    rcfryer
    Asked on November 17, 2018 at 03:01 PM
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    jherwin
    Answered on November 17, 2018 at 04:57 PM

    I tested your form and made a test submission. However, it redirects me on paypal payment.
    After hitting submit button, Pay using paypal showup. (Please see screenshot below)

    1542491377paypal.png
    Please note that submissions will not be sent if the user does not complete the payment. That's why you are not receiving any email notification.

    However, whenever a transaction is submitted, if the payment was completed or not it would be listed in the Incomplete Payment section of View Submissions until a there is a confirmation sent via PayPal IPN. 

    1542491808incpayment.png

    Hope this helps! But, please get back to us if you need further assistance.