signature pad is not working

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    CynergyEbikes
    Asked on November 17, 2018 at 05:33 PM
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    DonaldHag
    Answered on November 18, 2018 at 12:16 AM

    The signature is working as required on your form here: https://www.jotform.com/60108595790158. If you are using a special signature pad, make sure all the drivers are correctly installed for it to work the browser. A key test is to try the form on different browsers. Please provide the brand and model of the signature pad so we can look into it further.

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