There is a bug on the photo uploader

  • sammarchetta
    Asked on November 18, 2018 at 10:02 AM

    People are reporting an issue when attempting to upload photos from online sites from their mobile device. For example, when trying to upload a photo from Facebook the page reloads and removes all previously entered information.

  • John_Benson
    Replied on November 18, 2018 at 10:54 AM

    I am assuming that you're referring to this form: https://www.jotform.com/82074325665156

    If yes, I tested the direct form link and I was not able to replicate the issue using iPhone 6s plus mobile. I was able to upload multiple files without issue.

    May we know if the form is embedded on a website? If yes, please provide the link so we can check it further.

    We'll wait for your reply. Thank you.