What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We have trouble with a virus

    Asked by avalon21 on January 10, 2013 at 04:13 PM

    There is a virus active everytime we download a form!!!



  • Profile Image
    JotForm Support

    Answered by idarktech on January 10, 2013 at 04:22 PM

    Hi Henk,

    That must be a false alarm. Can you provide to us this details so we can check it further?

    Are you downloading the submissions PDF that is attached on your email notification? Or let us know which part are you referring to.

    What anti-virus or any security software you are using?

    We'll await your reply. Thanks!