Conditions for Jotform Issue- Need help

  • Profile Image
    Asked on January 10, 2013 at 04:37 PM

    Hello Jotform,

    I need help-

    I set up several conditions in my jotform: if a region XYZ is selected person Y gets the email.

    There are a few areas (regions) where I want two people to get the jotform email... I set up a condition, one for each person however I cant seem to get it to send to both of us.

    Am i overlooking something?

  • Profile Image
    Answered on January 10, 2013 at 04:55 PM

    Hi Chris, I've taken a look at your form and it appears to be setup correctly as far as I can tell. I even tested it with a " TESTZONE " configuration to test our your current setup and a submission came through to my email after doing so -


    The most I can think of right now is that possibly you and your personal have your email configured to recieve these notifications as spam. Either way though I would like to recommend that you read up on this guide to help you try to prevent this issue but if it continues please let us know so that we can investigate it more.

  • Profile Image
    Answered on January 10, 2013 at 05:28 PM

    Thanks! I added a condition and included two emails with a comma in between each- it work! i removed the other conditions i set up for the same thing that had just one email.