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    Integration with Mailchimp and Facebook at the same time

    Asked by lafototeca on January 10, 2013 at 08:12 PM

    Hello friends. Im astonished with how great Jotform is. 

    I configured facebook integration successfully. 

    Im configuring mailchimp, up to the match fields step. 

    When the wizard asks for an EMAIL field, that field doesn't exist in my form! since the form gets the email adress from the facebook integration. 


    Is there a way to work around this problem or do I have to choose between one integration or the other?

    Can Mailchimp integration get the email adress from the facebook integration addon?


    Thank you. 

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    JotForm Support

    Answered by liyam on January 10, 2013 at 09:53 PM

    Hello lafototeca.  There should be no problem with integrating on facebook and mailchimp at the same time. I just tested an integration on my form, myself and I was able to properly match the email field from my form to the email field to my mailchimp list.  Can you check again your list in mailchimp if there is an email field set there?


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    Answered by lafototeca on January 10, 2013 at 11:48 PM

    Im sorry. So im going to go into detail.

    Imagine I have a form with a dropdown menu and a login with facebook button. If a user submits, the form will give me the email, name and username from the facebook account.

    In this form I haven't configured any Email textbox, since that would give me two email fields: one I added to the form and one given by facebook integration. So I don't add an email textbox. 

    So when I try to integrate with mailchimp, it asks for an email textbox, which doesn't exist in the form.

    How did you do it?

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    JotForm Support

    Answered by liyam on January 11, 2013 at 12:21 AM

    Thank you for your detailed explanation, lafototeca.

    An e-mail field is required in the form to associate with MailChimp for an integration to happen.  I thought you were working on the Inscripciones form, so that puzzled me as I saw an e-mail field there. Sorry.

    What I can suggest to you is to not include the e-mail field on your facebook integration and add an e-mail field on your form, then use this new e-mail field for your MailChimp integration.

    If you have more concerns, please do let us know.