We need to update our payment information

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    Asked on November 19, 2018 at 12:47 PM

    We need to update our payment information.  Can you tell me how to do that, please?

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    Answered on November 19, 2018 at 01:54 PM

    To change your billing credit card, please follow these steps:

    1. Login then open your account billing page: https://www.jotform.com/myaccount/billing

    2. Scroll down to the "Payment Method" section and click on the "Change Credit Card" button:

    To change to any other payment method refer to this guide:


    I hope this helps. If you need further assistance please let us know.

    Thank you.