What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! My Form Preview Doesn't Match What i've Created!

    Asked by shanly on March 08, 2011 at 12:34 AM

    Neither the preview nor the actual form embedded on my website look like what I've created -- help!!

     

    Thanks,

    Shannon

    Screenshot
  • Profile Image

    Answered by DanielGriffin on March 09, 2011 at 08:16 AM

    Hi there,

    I see two forms in your account.  One seems to be complete but the other looks similar to your image above; so you might be embedding the wrong form ID.

    Can you send the address of where you have the form so I can check for you?  Or have a look at the code and see if you are using the correct form ID.

    Thanks,

    Daniel 

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 09, 2011 at 09:30 AM

    Sorry about that. We have introduced a bug today on a new version we released. Fixed now.