Login has been changed

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    Ilana Kazaksh 
    Asked on November 19, 2018 at 04:41 PM

    I have the paypal info and receipt to confirm ownership but I cant login or change the password. Please help.

    Username: Prophecy730

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    Kevin_G
    Answered on November 19, 2018 at 08:55 PM

    The account is under the email address i**o@e***ut***dma.com, if you recognize the email address you may reset the password following this guide: https://www.jotform.com/help/489-How-to-reset-the-password 

    If you need to have the account email address changed you may provide us the PayPal account used to pay the subscription so we can update it. 

    Looking forward to your response.