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nathanoharaAsked on November 19, 2018 at 10:24 PM
Hi,
I've removed a sub account from my profile by mistake, the account is still active and can be logged into. Is there anyway to re-attach the user to my account?
Thanks,
Nathan
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Welvin Support Team LeadReplied on November 20, 2018 at 2:54 AM
Yes, you should be able to do that. Go to your sub-user account option here https://www.jotform.com/myaccount/users
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nathanoharaReplied on November 21, 2018 at 10:38 PM
Thanks Welvin, but I don't want to create a new sub-user. There is a previous sub-user that I've deleted from my account, which has now converted to a separate free user account. I would like to know if I can re-attach it to my current profile as it has addition forms that we would like to use.
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roneetReplied on November 22, 2018 at 2:41 AM
Yes, you may add him as a sub-user to your account. Then he may transfer his forms to the shared folder that you create.
Hope this helps!
Thanks.