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    A large package of files disappeared due to the dropbox software update!!!what todo to recover it?

    Asked by guest_30103193393042 on January 11, 2013 at 07:21 AM
    Inside one of the files,a large set of files with a large set of docs disappeared! What shall I do to recover the info?
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    JotForm Support

    Answered by Welvin on January 11, 2013 at 09:22 AM

    Hi,

    Have you tried logging in to Dropbox website to see if the files are there? You can also recover it by going to your form submissions page. But if you have deleted them already from your account, then I am sorry to say that there's no way you can retrieve it back.

     

    Thanks