JOTFORM UNAVAILABLE AGAIN?

  • clickndriveltd
    Asked on November 20, 2018 at 5:11 AM

    HAS ANYONE GOT ANY IDEA HOW LONG THIS WILL LAST THIS TIME?

  • Kiran Support Team Lead
    Replied on November 20, 2018 at 5:22 AM

    We are sorry for the inconvenience this may have caused. The issue should be fixed by now and you should be able to access the account normally. Please check and let us know if you still experience any issue. We will be happy to take a look again. 

    Thank you.

  • clickndriveltd
    Replied on November 20, 2018 at 5:54 AM

    Appears to be back working again now, although very slow as usual

    Thanks

  • Victoria_K
    Replied on November 20, 2018 at 6:07 AM

    Hello,

    I could not reproduce the issue with JotForm being slow on my end. Could you try to log in via this link https://eu.jotform.com/myforms?noCDN=true to see if that helps?

  • clickndriveltd
    Replied on November 20, 2018 at 11:21 AM

    We have tried this link.

    Once we have looked at a submission, downloaded pdf and click all forms to go back to main page it takes a long time to load.

  • Elton Support Team Lead
    Replied on November 20, 2018 at 12:25 PM

    Our apologies.

    I checked our EU domain (jotformeu.com and eu.jotform.com) and it is loading normally on my end. Perhaps there were only some delays a while ago. Would you mind checking it again this time?

    We'd appreciate if you could also check it with your other browser or a different ISP (internet service provider) if you have any.

    Please keep us informed if you are still experiencing slowness on your end.