What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PROBLEMA CON OBTENER PDF

    Asked by sisglo on January 11, 2013 at 08:36 AM

    tengo un problema cuando intento obtener el pdf de una forma solo selecciono los campos que quiero que me muestre sin embargo me muestra algunos que estan deseleccionados, que puedo hacer en este caso

    Page URL:
    http://www.jotformz.com/submissions/23474297366666?

    Screenshot
  • Profile Image

    Answered by sisglo on January 11, 2013 at 08:55 AM

    hice la pagina publica para que puedan costatar lo que digo sera problema de cache en la interfaz de pdf no se la verdad 

  • Profile Image

    Answered by sisglo on January 11, 2013 at 09:15 AM

    ok ya tengo la respuesta el problema es no puedo dejar abierta la configuracion porque genera conflictos lo que hay que hacer es selecionar los campos que queremos ver en pdf luego darle click al check de no mostrar los campos vasios en mi caso y por ultimo ocultar el panel de configuracion y ya esta

  • Profile Image
    JotForm Support

    Answered by idarktech on January 11, 2013 at 09:53 AM

    Hi,

    Sorry but the settings for hiding the fields is not associated on the submissions PDF file. This is the reason why it still displays all the fields. However, there's a workaround using Google Chrome Browser. Follow this visual guide:

    On the print preview window, click Change button and select Save as PDF to save the submission on PDF format.

    Let us know if you have further questions. Thanks!