User Lost "Shared with You Folder"

  • Profile Image
    emclanekinsethcom
    Asked on November 20, 2018 at 10:24 AM

    One of our users can no longer access all of our business forms. Please let us know what is going on. The user panel still shows she has full access.

  • Profile Image
    Welvin
    Answered on November 20, 2018 at 11:27 AM

    Can you share the email address of that particular sub-user? We'll check this for you. You may also consider removing the sub-user and adding it back. See if that works.