Urgent Support

  • Profile Image
    Weedmayhem
    Asked on November 20, 2018 at 02:37 PM

    Hello,

    I made some changes, but i still see branding.


    I completed the form from from a different email acting as a user and when i received an email confirmation, i saw the branding on the bottom.

    See screenshot.


    In addition, the verification code email name is still saying Jotform? I want it to say Weedmayhem.


    1542742542image1.png

    1542742557image2.png

    Thanks,

    Michael 

    Screenshot
  • Profile Image
    DonaldHag
    Answered on November 20, 2018 at 04:04 PM

    The branding is showing on the Notifications/Autoresponders because it is added by default. To remove the branding on the Emails, edit your Notification and Autoresponder content: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    1542747833Selection_310.png

    Remove the row that contains the branding from the Autoresponder Email Content.