My account is suspended

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    Tina Brennan 
    Asked on November 20, 2018 at 02:59 PM

    My account is suspended. 

    Tina Brennan

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    Answered on November 20, 2018 at 04:40 PM

    Upon review of your account I found that it was suspended due to form: requesting credit card information on plain field texts. 

    Due to our PCI ceritification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate our forms.

    If you want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    We have deleted the infringing fields and reactivated your account.

    Thank you.