What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade my account

    Asked by guest_30105048054037 on January 11, 2013 at 01:49 PM


    Dear friends


    I have upgraded my account, Premium to Professional, about an hour ago and in my profile still appears as a Premium account.

    How long will it take to upgrade?



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    Answered by guest_30105048054037 on January 11, 2013 at 01:59 PM

    Ok, my account is now upgraded


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    JotForm Support

    Answered by liyam on January 11, 2013 at 02:15 PM

    Thanks for keeping us posted.  Usually the upgrade won't reflect on your browser until you log out and log back in. 

    If you have other questions or concerns, please do let us know.