Subdomain same as username issue

  • systemisedbydesign
    Asked on November 21, 2018 at 2:23 AM

    Hi, in the examples above the link is: https://form.jotform.com/Mike_G/xxxxxxxxxxxxxxxx

    I have just updated DNS records to allow me to use a subdomain of mine, however where is the "Mike_G" derived from in the above example? Mine is "SystemisedByDesign" and would like to change that... I'm not sure if it is the company name, username or some other field in the profile or settings.

    Thanks.

  • Boris_M
    Replied on November 21, 2018 at 5:50 AM

    What I can see is that you are in our system registered by username: "systemisuedbydesign" and therefore it's automatically used as your subdomain to all your forms. 

    If I understood the question well, you have the complete guide here: How-to-use-Custom-Domains-with-Jotform . 

    Please check it out and I hope you'll find your answer there or in my reply.