I am still waiting for the instruction email

  • FJOrri
    Asked on November 21, 2018 at 3:08 AM

    Hi!

    I tried to register at JotForm the last monday. It is supposed that I have to verify my email, but I'm still waiting for your confirmation email and I don't know how to resend it.

    Could you help me, please?

     

    My email is fjorriach@grupobiomaster.com




    Thank you.

    Jotform Thread 1649604 Screenshot
  • jherwin
    Replied on November 21, 2018 at 5:37 AM

    I checked our mail logs in your email and I see that verification / instruction was successfully sent to your email address.

    Can you please check the spam folder in your email?
    1542796470emailsent Screenshot 10

    Let us know if you are still not able to receive the verification email.

  • FJOrri
    Replied on November 21, 2018 at 7:43 AM
    Hello again.
    I have checked the spam folder and the email is not there. I have not received the verification email.
    Anyway, I already can access to JotForm.
    Thank you very much!
    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: miércoles, 21 de noviembre de 2018 11:37
    Para: Francisco Orriach
    Asunto: Re: I am still waiting for the Welcome email
    A new response has been received:
    /www.jotform.com>[https://www.jotform.com/images/logo2.png?2]/www.jotform.com/>/www.jotform.com>
    Answered by jherwin
    I checked our mail logs in your email and I see that verification / instruction was successfully sent to your email address.
    Can you please check the spam folder in your email?
    [http://www.jotform.com/uploads/forum/jherwin/1542796470emailsent.png]
    Let us know if you are still not able to receive the verification email.
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