JotForm Spreadsheets: The user would like to see "Incomplete Submissions/Payments"

  • diana
    Asked on November 21, 2018 at 3:40 AM

    The user would like to see the "Incomplete Submissions/Payments" as in the old version.

  • isabel
    Replied on May 27, 2019 at 7:15 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558953462Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

  • benny JotForm Support Manager
    Replied on June 17, 2020 at 6:33 AM

    UPDATE: Incomplete submissions are now supported in JotForm Sheets.

    Please follow the steps below to view your incomplete submissions in JotForm Sheets.

    1) Open the tab menu by clicking the "three-dots" icon and select the Incomplete Submissions

    1592310647Screen Shot 2020 06 16 at 15 Screenshot 10

    2) The Incomplete Submissions List will be opened at the right panel. You can view and manage the form responses which are saved but not submitted yet from this panel.

    1592311280Screen Shot 2020 06 16 at 15 Screenshot 21

    Thank you.