I cannot log into my account

  • Brooke
    Asked on November 21, 2018 at 10:51 AM

    We have changed our password and we still cannot get logged into our account

  • Bitia JotForm Support
    Replied on November 21, 2018 at 11:12 AM

    We will be glad to assist you, please provide us with email linked to the account or the username that you are having problems with, so we can assist you in the best way.

    Thank you

  • Brooke
    Replied on November 21, 2018 at 11:20 AM

    Login User name:

    Lepant_Lentz

  • Brooke
    Replied on November 21, 2018 at 11:43 AM
    The account is user name is:
    Lepant_Lentz
    ...
  • Welvin Support Team Lead
    Replied on November 21, 2018 at 1:17 PM

    The username is correct. It is upgraded to HIPAA. Please log in using the username instead of the email. If you did that, and still nothing, please try https://hipaa.jotform.com.