What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my Jotform look like this in Firefox using gmail?

    Asked by wjkirby287 on January 11, 2013 at 03:22 PM

    Also it looks like this in gmail using Safari.

    It works properly in Apple Mail. This is how it should look.

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    JotForm Support

    Answered by NeilVicente on January 11, 2013 at 03:31 PM

    Did you embed the form on an email message? If so, then that's the reason why the form looks differently.

    Just so you know, it is NOT advisable to embed HTML forms on email messages. First and foremost, not all email clients support this, so there is this chance that your recipient might not be able to use the form at all. Check out the article linked below for more information:


    Also, externally hosted CSS files do not function properly on email. JotForm relies heavily on CSS files,  which means the form's appearance is compromised if embedded on email.