I wanted to use Radio Buttons to choose a person for email routing

  • Profile Image
    FrankTG
    Asked on November 21, 2018 at 11:13 AM

    Depending on what someone chooses on the Radio Buttons - the email should route to that person. Unfortunately when I go to co "Conditions" "Change E-Mail Receipient" it is Greyed out..

    Since this is not possible how would you approach email routing?

  • Profile Image
    Welvin
    Answered on November 21, 2018 at 12:38 PM

    Your screenshot showed us that you can configure such condition. I also checked your form, and I cannot seem to replicate the problem. You are on the paid plan, you should be able to add more recipient to it. 

    If the issue persists, please let us know how to replicate such. So far, I tried what appears on your screenshot, and I can do it:

    15428218802018-11-22_001.png

  • Profile Image
    FrankTG
    Answered on November 21, 2018 at 12:58 PM

    I think I understand now. It works in reverse to what I'm used to with Gravity Forms

  • Profile Image
    Welvin
    Answered on November 21, 2018 at 02:21 PM

    That's great! I see :) I am Gravity user too. 

    Please feel free to contact us back if you need help with anything else. We are always glad to be of assistance.