What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    by mistake I used the SSL version of my form and now my account will be disabled, what can I do to prevent my account being disabled?

    Asked by peelscada on January 11, 2013 at 03:26 PM

    I did not intend to use the SSL version of my form

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 11, 2013 at 03:44 PM

    Thank you for contacting us.

    We have reset your SSL submissions counter, so your account will not be disabled. However, we will not be able to do it again. We hope for your understanding in this matter.

    Please feel free to contact us if you need any further assistance.