I would like to set up an order form without payment in it

  • LegendsClub
    Asked on November 21, 2018 at 1:02 PM

    I created an order for for our cake business. I do not want to have payment included at this time.. after I embedded it into my webpage, I tested it and after I filled everything out and hit submit (I want the information just to be emailed at this point) it is telling me that Paypal is invalid... please contact form owner.. 


    I dont want a payment method associated with this form at this moment.

  • Welvin Support Team Lead
    Replied on November 21, 2018 at 2:39 PM

    Your current product listing in the form is configured using our Paypal tool. The message means that you have not added your Paypal account in it. In order to set up the product items this way, but no payment involved, you'll have to use our Purchase Order tool.

    Guide: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order.

    To change, delete Paypal (Product field), and add the Purchase Order tool. You do not need to configure the items again as the form builder automatically saves and add it for you.