Traffic Source in Google Analytics Incorrect

  • mitchmiz
    Asked on November 21, 2018 at 11:16 PM

    I need help my traffic source once the form is submitted is saying it is coming from a referral traffic from Jotform. I need it to say where it actually came from. Eg. from organic search or Google Ads.

    I am using the iframe link in my websites.

    How can I fix this. If I can't fix it I will have to leave Jot From.




    Page URL: https://www.fixnchips.com.au/get-a-quote
  • Elton Support Team Lead
    Replied on November 22, 2018 at 3:55 AM

    With Google Analytics, it should show the domain where the form is submitted.

    Example:

    Traffic Source in Google Analytics Incorrect Image 10

    It the form is embedded as an iframe, it should show the form domain name you're in e.g. submit.jotform.co

    In addition, if you add our domain to the Google Analytics Referral Exclusions it will not show any referrals coming from JotForm so it may properly handle traffic from another source.

    Here are domains to exclude for your form,

    jotform.co

    jotform.com

    Alternatively, we have Get Referrer Widget which you can also add in your form.

    https://widgets.jotform.com/widget/get_referrer

    If you have further questions, let us know.