What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to I cancel service?

    Asked by DCORSETTI on January 11, 2013 at 09:52 PM

    I was pleased with your service; however, I no loger need it at this time.  What is the appropriate cancellation method?

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    JotForm Support

    Answered by liyam on January 11, 2013 at 10:23 PM

    Hello, DCORSETTI.  Thank you for your post.

    Upon checking your account, it appears that you have already canceled your premium subscription.  You will not get charged again.  Your premium subscription is already set to be downgraded to Free status on February 10, 2013.

    If you have other questions or concerns, please do let us know.

    Thanks.