Jotform Spreadsheets: The user would like to see "Incomplete Submissions/Payments"

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    mary
    Asked on November 22, 2018 at 06:15 AM

    In the old version of Submission page, there is an option that allows the user to see incomplete payments/submissions. However, in the Spreadsheet, incomplete payments/submissions cannot be seen.

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    isabel
    Answered on May 27, 2019 at 07:16 AM

    UPDATE: Incomplete Payments option is available in the Jotform Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1.png

    2. Click on the See Details.

    1558953462Incomplete2.png

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3.png

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4.png

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5.png

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6.png

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

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    benny
    Answered on June 17, 2020 at 06:33 AM

    UPDATE: Incomplete submissions are now supported in Jotform Sheets.

    Please follow the steps below to view your incomplete submissions in Jotform Sheets.

    1) Open the tab menu by clicking the "three-dots" icon and select the Incomplete Submissions

    1592310647Screen Shot 2020-06-16 at 15.1

    2) The Incomplete Submissions List will be opened at the right panel. You can view and manage the form responses which are saved but not submitted yet from this panel.

    1592311280Screen Shot 2020-06-16 at 15.3

    Thank you.