Redirecting after sending

  • luca
    Asked on November 22, 2018 at 3:52 PM

    Hi, 


    i embed  the short code into the site and when condition is met should redirect to a different URL instead of showing Thank you page. Unfortunately, it works when the code is publish but not when embedded, can you please advise on how to make it work. 

    Also, the form has the double grey outline / glow. how can i remove it without coding?

    See link and test it your self. The small form should redirect once you hit the send button.

    Thanks

    Luca

    Page URL: https://www.hudipharma.com/elementor-403/?preview_nonce=0361a49c3b&preview=true
  • Richie JotForm Support
    Replied on November 22, 2018 at 4:08 PM

    Can you please try embedding your form using the Iframe code and let us know if the issue still remains?

    Thank you.

  • cattadoriluca
    Replied on November 23, 2018 at 3:13 AM

    Hi, I did try but still does not work. it refresh the page without redirection. Also, the grey outliner still there. Please advise. thanks! Luca

  • Victoria_K
    Replied on November 23, 2018 at 5:19 AM

    Hello Luca,

    I was checking the web page you provided and got redirected to the URL you specified with condition:

    1542968226Untitled2 Screenshot 10

    Please make sure to select the very first option '32.5-36.5' as it is set in your condition.

    Your other question as to 'grey outliner' was moved here: https://www.jotform.com/answers/1651404