- justinewpAsked on January 12, 2013 at 09:23 AM
- JotForm SupportWelvinAnswered on January 12, 2013 at 09:27 AM
Hi, We would be happy to help you if you can provide us the whole details of this inquiry.
- guest_30134371535042Answered on January 14, 2013 at 09:33 AM
Sorry for being so abrupt, I thought I was entering a search term, not asking a specific question! Anyway, my problem is that last week my PayPal payment form changed its wording of its own accord. I use a Donation-style payment form to receive payments for my apartment (http://parisapartment4u.com/Book_Now.html). Up till last week it always referred to the payment as being just that - a payment! However the wording on the payment page has suddenly changed to 'donation'. I haven't changed anything and Paypal haven't been very helpful so i was just wondering if anyone here knew what the problem was?
The reason it is an issue for me is that 'donation' has connotations of a charity and I run very much a business. I don't want customers getting the wrong impression and thinking I am up to something.
- JotForm SupportWelvinAnswered on January 14, 2013 at 10:40 AM
Setting up a donation in our Paypal Payment tool will land you to Paypal donation payment page. That is how it works and unfortunately, there's is no way you can change it to Paypal Standard payment page.
Only selling product or selling subscription will let you land on Paypal standard payment page. You can change your settings into this if you want to get rid out of donation page.
- JustinAnswered on January 14, 2013 at 11:39 AM
That is strange because, as I said, it always used to say 'payment'. Even my emails have changed. I used to get an email saying 'notification of Payment received', now I get an email saying 'notification of Donation received'.
- JotForm SupportWelvinAnswered on January 14, 2013 at 11:47 AM
Are you referring to Paypal notifications after getting the donation? If it changed by its own without you touching any settings then probably Paypal have change the wordings from payment to donation because it has nothing to do with us. I am sorry but we can't do anything if the notification is coming from Paypal.
- JotForm SupportEltonCrisAnswered on March 04, 2013 at 06:35 PM
Sorry to inform you late. If you haven't yet known, we have already added a "Custom Payment Value" feature on Payment Tools which is different from Donation. Here's how you can set it on your Paypal Payment Tool.