Trying to delete forms

  • lauriealso
    Asked on November 23, 2018 at 4:01 PM

    I would like to continue with the free plan.  I only create about five forms per year, so it is not worth the upgrade.  It is suggested that I delete forms to be able to stay within the five allocated, but I am not able to delete.  Clicking on delete or purge does not actually remove the forms.  Please let me know what to do.

    Thanks,

    Laurie

    Jotform Thread 1651897 Screenshot
  • David JotForm Support Manager
    Replied on November 23, 2018 at 5:37 PM

    That message is just to let you know that you can not create more forms, and you will have to upgrade if you want to create or clone a new form. So, you are okay, your five forms will be available to be used:

    1543012353corrrect Screenshot 10

    If you want to delete a form, simply select it, and click on "Delete":

    1543012590delete Screenshot 21

    Let us know if you need more help.