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    My form was never SSL, but account said they were

    Asked by historicfortworth on January 12, 2013 at 04:17 PM

    I got an automated message stating that I was over my quote limit for SSL Submissions, and my account was going to be suspended. I never made the form to be secure and I don't know why it said that they were. I reuploaded the same script into my website just now, and it seems to not be seeing it as SSL anymore...

    What am I supposed to do to fix this situation. I really don't want my account to freeze.

    Page URL:
    http://www.jotform.us/historicfortworth/HFWrentals

  • Profile Image
    JotForm Support

    Answered by Welvin on January 12, 2013 at 04:53 PM

    Hi,

    I have reset your SSL counter to zero so you can use your form again. With this regards, I would like to suggest to please check your forms, those forms that are embedded if your website, check them is they aren't start with https://

    In connection with this, can you please share to us the webpage URL where this forms are embedded:

    Historic Fort Worth, Inc.'s Open House Calendar

    Event Inquiry

    Artwork Request Form

    Historic Fort Worth, Inc.'s Open House Calendar - Free Listing 

    These forms are having submissions. Can you please check if they are embedded normally?

     

    Thanks