What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Account

    Asked by on January 12, 2013 at 05:29 PM

    hi, i've just purchased premium, however it's still showing as Basic.

     

    Please help.

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    JotForm Support

    Answered by Welvin on January 12, 2013 at 05:34 PM

    Hi,

    Your account show as Premium from our backend. Please logout, clear your browsers cache before logging in again.

     

    Thanks