JotForm Sheets: Submissions are loading slowly and a blank sheet appears on the left side for a moment.

  • diana
    Asked on November 26, 2018 at 8:41 AM

    The user informed that he/she is having issues about the loading of submissions. I have tested the issue and I was able to replicate it. The loading time is slow when opening submissions or switching between forms.

    Also, when moving to sideways on the spreadsheet, a blank sheet appears on the left side of the spreadsheet.


    1543239648dv43admin Screenshot 10

  • Ceren Director of Product Management
    Replied on February 19, 2019 at 4:38 AM

    Hello Diana,

    After the latest updates on JotForm Sheets the problems you've reported should be fixed. I've checked user's form and it seems it's working in a much smoother way now.

    Could you please check it again and inform user about the updates?

    If you see any problems please let me know.

    Thank you!

  • diana
    Replied on February 21, 2019 at 1:18 AM

    Hi Ceren,

    I have checked the user's account and the issue fixed.

    I have informed the user.

    Thanks for the update.