Cannot upgrade subscription

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    mdmajka17
    Asked on November 26, 2018 at 10:02 AM

    I tried yesterday several times to upgrade my plan to the Silver for $19 a month that you were offering and every time I clicked on the link I got an error screen. Today I see that it will only allow me to upgrade at the full price. 

    I do not think it was my connection as this was the only site that I had issues with navigating. Please advise.  

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    Richie_P
    Answered on November 26, 2018 at 11:41 AM

    To clarify, the Black Friday discount is only for Yearly and Bi-yearly subscriptions. You cannot avail of the discount upgrade for monthly subscriptions.

    However, the Black Friday discount has ended.

    Hope this information helps.

    If you have further questions , let us know.

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    mdmajka17
    Answered on November 26, 2018 at 11:45 AM

    I understand that I would be required to pay the annual price for the Black Friday sale- your site would not allow me to proceed without receiving an error screen. I was fully prepared to pay the annual cost at $19*12months in one payment.

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    Richie_P
    Answered on November 26, 2018 at 12:44 PM

    We are sorry for the inconvenience this may have caused.

    Do note that the Black Friday Special Discount ended on November 25, Sunday.

    If you are a non-profit organization, you can apply for a discount at this link:https://www.jotform.com/nonprofit/pricing/