What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended?

    Asked by guest_30126519359051 on January 13, 2013 at 03:39 PM

    You guys have suspended my account... I'm not sure why.  I assume one of my test forms had fields that made your automated system believe I was intending to do something I should not with your service. 

    I only really care about one of my existing forms.  Could you please let me know what is the problem... feel free to delete anything from my account you don't like... I just need to continue to evaluate your service.


    michaelwpayton (is the account user-id)

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    Answered by pinoytech on January 13, 2013 at 04:13 PM

    Hi Michaelpayton,

    Sorry for the convenience that may have caused. Our autophishing filter suspended your account due to possible phishing. You form is asking for password which violates our terms of used. I will now re-activate account and make sure to remove/delete the form to avoid this from happening again.

    Thank you!

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    Answered by guest_30126519359051 on January 13, 2013 at 04:19 PM


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    Answered by pinoytech on January 13, 2013 at 04:20 PM

    You are quite welcome! Have a great day!