PDF report: Line seperators in the report remain after empty fields hidden

  • CAISC
    Asked on November 27, 2018 at 1:03 AM

    Email submissions have line separators for different sections of membership information. As seen in screenshot (1) and (2)  when some fields are empty they disappear but the line separators are left behind.

    Question is there a solution to this problem. This is more of a visual problem than a code issue. Can live with it if no solution.

    Still only in test stage. No live site yet.

    Jotform Thread 1654307 Screenshot
  • Kiran Support Team Lead
    Replied on November 27, 2018 at 6:16 AM

    I see what you mean from the PDF report in the cloned version of your form. Unfortunately, the lines that are displayed on the report are static and it is not possible to hide them at the moment when the fields are empty. However, let me forward the thread as a feature request to our backend team for evaluation. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thank you.

  • CAISC
    Replied on November 27, 2018 at 4:16 PM

    Thank You Kiran for you time.