My secure form is not working

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    easterfest
    Asked on January 13, 2013 at 08:31 PM

    My secure form (that has been working previously) is now coming up with 'This form is currently unavailable' message. 

    All of my standard forms are working, and just the 2 secure forms are giving this error.

    Please advise asap as application process using this form closes today. 

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    easterfest
    Answered on January 13, 2013 at 08:49 PM

    Actually - the form has come back online so the error must have been fixed.

    Thanks!

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    abajan
    Answered on January 13, 2013 at 10:29 PM

    Certainly glad to hear that. Do let us know if it happens again.

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    easterfest
    Answered on January 13, 2013 at 11:28 PM

    this one is failing at the moment: http://jotformpro.com/form/23248590660961

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    idarktech
    Answered on January 14, 2013 at 01:25 AM

    @easterfest,

    Your form keeps disabling because you have set an expiration date with your form. Removing the defined date should fixed this.

    Here's how:

    After that, Enable your form by going to General Settings tab on the same window under Preferences and set as Enabled on Status.

    Save your form afterwards.

    Thanks!