What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my subscription, can you please confirm this is done and our credit card will no longer be charged.

    Asked by OakvilleCLub on January 14, 2013 at 10:33 AM
  • Profile Image
    JotForm Support

    Answered by Deygus on January 14, 2013 at 10:47 AM

    Hello I've gone ahead and cancelled your subscription and you will not be charged unless you choose to upgrade again later on. Your account has been scheduled to downgrade in our system on 1/26/2013. If you have any further questions or problems please let us know.