Why I'm receiving error message that only one entry is allowed?

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    Asked on November 28, 2018 at 01:33 PM

    Good Morning, 

    I wanted to verify is you are experiencing problems with the platform since i'm receiving an error message while using one of my form. 

    Attached you will find a screenshot of the error received. 

    Best regards

  • Profile Image
    Answered on November 28, 2018 at 01:40 PM

    I just tried using another form and i didn't received this error. However the link with the problem has received 1515 submissions so far, i don't know if there's a limit of submissions and if we have reached the limit so far.

    Best regards, 

  • Profile Image
    Answered on November 28, 2018 at 03:10 PM

    You have Unique submission checking option enabled in your form https://www.jotform.com/build/72605618028860/settings:

    1543435703Screen Shot 2018-11-28 at 9.07

    So if you repeat the input in that field, you will see the error.

    If you want you can switch it off by using the above link.

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    Answered on November 28, 2018 at 03:34 PM

    Hi Nick, 

    Thank you so much for your help, can you tell me what does that option stands for?

    I never had this particular problem, i just changed it to "No check" and problem is fixed. 

    Thank you in advance.

  • Profile Image
    Answered on November 28, 2018 at 05:38 PM

    The Unique Question limit is useful if you would like each submission on the selected field to be unique. Useful as well for preventing duplicate submission from the same user.