We are unable to log in

  • Profile Image
    Jim 
    Asked on November 28, 2018 at 03:55 PM

    We have tried to login but it says login suspended. Can you please let us know what is happening and what we need to do to get back into our account?

    Attached is the error we are getting even after we tried resetting the password. 


    Thank you very much. 

    Screenshot
  • Profile Image
    BitiaP
    Answered on November 28, 2018 at 04:39 PM

    Upon review of your account we found that it was suspended by management if you need more information about the account please contact us at support@jotform.com att. Jeanette.