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rf9317Asked on November 28, 2018 at 4:53 PM
1) I am trying to input a very basic calculation for one of my products and it is not calculating. I have tried to move it to different positions within the calculation condition column and even delete both condition and the image selector field but it still is not working. It is a simple calculation $14.00 x .06(tax),
2)
Secondly, My Driving Widget Calculator is being cut off when the card loads at the bottom. I don't want customers to think there is not a second field for input. Is there any way to adjust it. I am using a card template and since it is a widget, there is no CSS to manipulate.Please Advise,
Thanks
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jonathanReplied on November 28, 2018 at 8:47 PM
Can you please describe more how the calculation is not working.
I cloned your form to be able to test the condition calculation, but so far in my test, condition calculation generated the amount.
Here is a screencast video of my test.
We will check further once we are able to identify which part were not working.
We will wait for your updated response.
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The other question is about a different issue. We will resolve it separately here https://www.jotform.com/answers/1656962
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rf9317Replied on November 28, 2018 at 10:43 PMThe calculation for Christmas Trees is not working.
Also, can you address the Driving Widget Calulation being cut off at the
bottom:
[image: calc.png]
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roneetReplied on November 29, 2018 at 6:44 AM
On checking the Calculation I found that the parenthesis was missing there. I have added it in your conditions.
Result:
Let us know how it goes.
Thanks.
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rf9317Replied on November 29, 2018 at 5:43 PMI apologize but the calculator is not working. If you look at the simple
equation the out put is not calculation answer should be 14.84. I have
never used parenthesis with any other calculation I used. Can someone
please address this.
Thanks.
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jonathanReplied on November 29, 2018 at 7:10 PM
I reviewed again your form, and unfortunately there were just to many faulty condition calculations. It was the reason calculation is not working as intended.
Please correct all those calculation formula as suggested on the image below.
The currency symbol must be text format (brownish color).
You should enclosed within ( ) bracket those calculation that involve multiple operations +,*... it just follows the correct mathematical operation convention.
You can try test fixing one at at time the calculation condition and test each time. This way you will be able to test if the condition is working or not.
I made a test form and corrected the conditions. You can also test the form here https://form.jotform.com/83327415069964
Let us now if you are still not able to make it work.
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rf9317Replied on November 29, 2018 at 9:43 PMHello Jonathan,
Thanks for looking into this for me. The strange part about this one is
that there is only one calculation that doesn't work.
The Christmas Tree calculation. On the flip side when I just put in the
price alone...without having to add or do a calculation...it is not
working.
All other calculations for all other services are working just fine. As
mentioned...even if I put in a flat rate price with no calculation for
example
14.00, with no other calculation, it will not show up. I have deleted it,
cleared my cache, re-entered it and it still do not work. Every other
calculation I have used in this form and another form, in the same way, has
worked without any additional modification to the calculation needed such
as parenthesis.
Can someone take a deeper look? I am not sure why all other calculations
are working with the exception of this one.
Thanks
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roneetReplied on November 30, 2018 at 12:01 AM
Apologies, If I am wrong. Would you mind checking the logic once again?
I think on calculating $14.00 x .06 will be equivalent to $0.84 which is correctly displayed on selection of Christmas option. If you are calculating the tax on $14 then you need to add $14 to $0.84 ($14+($14*0.06)) should be equivalent to $14.84.
Do let me know If I am wrong.
Thanks.